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Your cost effective alternative to buying new equipment with peace of mind:
Each item subject to 30-point check.
One year warranty.
Support available through Smartpac, which includes 4-hour onsite hardware replacement.
The AIM-VOICE-30 contains DSPs that can support up to 30 medium-complexity voice channels when used with the Voice/WAN (VWIC-MFT) interface card. All DSP voice features such as voice activity detection, echo cancellation, and a full suite of PBX/PSTN signaling protocols are supported. When the AIM-VOICE-30 is used in a Cisco 2600 or 3660 Router, users can use voice over IP (VoIP) or voice over Frame Relay (VoFR) while freeing up the network module slot for other applications. When used with one of the various ATM network modules, voice over ATM (VoATM) and VoIP over ATM are supported.
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When you purchase refurbished equipment from hardware.com, you can be assured that the product you buy is fully-tested and guaranteed to be in excellent physical and working condition. A one-year warranty comes standard paired with ISO accreditations.
5 Star Premium
Around the clock, year round response with engineer onsite, guaranteed fix within 4 hours
Smartpac Maintenance Benefits
24 x 7 x 365 including bank holidays
Help desk facility available for configuration and technical support
Logged fault - call back within 15 minutes
Engineer to site, fix within 4 hours of logged fault
Dedicated account manager
A dedicated Smartpac engineer will provide
Quarterly review meetings
Post meeting reports (including guidelines and suggestions)
Telephone assistance regarding system configuration and system support
On-site replacement and /or reconfiguration of any faulty equipment
5 Star Premium optional service enhancements
Software cover (upgrades & bug fixes)
On-line network management
5 Star
Engineer on-site during office hours, guaranteed fix within 4 hours.
Smartpac Maintenance Benefits
Cover from 9am to 5pm Monday to Friday excluding public and bank holidays
Help desk facility available for configuration and technical support
Logged fault - call back within 30 minutes
Engineer to site, guaranteed fix within 4 hours of logged fault
A dedicated Smartpac engineer will provide:
Quarterly review meetings via telephone
Telephone assistance regarding system configuration and system support
On-site replacement and /or reconfiguration of any faulty equipment
5 Star optional service enhancements:
Logged fault - call back within 15 minutes
Enhanced cover Monday to Saturday PLUS public and Bank Holidays
Extra cover from 8am to 8pm
Software cover (upgrades & bug fixes)
4 Star
Hardware Advance Replacement within 4hrs during office hours
Smartpac Maintenance Benefits
Cover from 9am to 5pm Monday to Friday excluding public and bank holidays
Logged fault - call back within 30 minutes
Replacement hardware to site within 4hrs
Return faulty part to Smartpac Support within 7 days
3 Star
Hardware Next Business Day Hardware Replacement
Smartpac Maintenance Benefits
Cover from 9am to 5pm Monday to Friday excluding public and bank holidays
Logged fault - call back within 30 minutes
Replacement hardware to site next business day
Return faulty part to Smartpac Support within 7 days